Privacy policy

We take the protection of your personal data very seriously and adhere strictly to the statutory and official data protection regulations. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy./p>


The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Kinderwunsch und Hormon Zentrum an der Oper
Lacher Puchta Pauer Michna PartG
Maximilianstraße 2a
80539 München/Munich

Phone: +49 89 547041-0

Data protection officer

We have appointed a data protection officer for our organisation. You can reach him at:

Mario Krauß
kraussfirmengruppe GmbH & Co. KG
Streitheimer Str. 22
86477 Adelsried

Phone: +49 82 94 511 48 0

Legal basis of the processing

Art. 6 para. 1 sentence 1 lit. a GDPR serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations necessary for the supply of goods or the provision of any other service or consideration, the processing is based on Art. 6 para. 1 sentence 1 lit. b GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6 para. 1 lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person, Art. 6 para. 1 lit. d GDPR. Ultimately, processing operations could also be based on Art. 6 para. 1 lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the aforementioned legal bases if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

Forwarding of data

Your personal data will not be transferred to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:

  • you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • in the event that there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
  • this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

Rights of data subjects

You have the right to

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;
  • in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us
  • in accordance with Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims
  • in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
  • not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, in accordance with Art. 22 GDPR
  • in accordance with Art. 7 para. 3 GDPR, to revoke your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future and
  • pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or the place of the alleged infringement if the data subject is of the opinion that the processing of personal data concerning them is in breach of the EU General Data Protection Regulation (GDPR).

The locally responsible supervisory authority:

Landesamt für Datenschutzaufsicht
Postfach 1349, 91504 Ansbach
Promenade 18, 91522 Ansbach

Tel.: 0981/ 180093-0
Fax: 0981/ 180093-800


Our website uses cookies. A cookie is a data record that is created when you visit a website and is temporarily stored on the website user's system. If the server of our website is called up again by the user of the website, the browser of the user of the website sends the previously received cookie back to the server. The server can analyse the information received through this process. Cookies can be used, for example, to control adverts or make it easier to navigate a website. Cookies are partly necessary to enable the functionality of our website operation (the legal basis is Art. 6 para. 1 lit. f GDPR, the protection of the legitimate interests of the operator of this website - we only use cookies in agreement with Art. 5 para. 1 lit. a GDPR, i.e. in accordance with the principles of "lawfulness, fairness and transparency"). If you wish to generally prevent the use of cookies, you can do so by making local settings in your Internet browser (e.g. Internet Explorer, Mozilla Firefox, Opera or Safari). If cookies are not technically necessary, you will find further information on cookies used by tools and plugins in this privacy policy.

Server log files (general collection of data)

Every time this website is accessed, data and information is collected by an automated system. These are stored in the server log files for a period of 7 days. The following data may be collected:

  • Browser type and browser version
  • Operating system used
  • Internet service provider
  • IP address
  • Date and time of the server request
  • Websites from which your system accesses our website
  • Websites that are accessed by your system via our website

The processing of the data serves to deliver the content of our website, to ensure the functionality of our information technology systems and to optimise our website. The data in the log files is always stored separately from other personal user data. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

External hosting (DomainFactory GmbH)

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data. In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

Online appointment booking

If you send us online appointment bookings using the form on this website, your personal data will be processed for the purpose of processing the appointment request, stored in our practice account and made available to our employees. Personal data is only collected to the extent necessary in the context of this online appointment booking. If the user enters data themselves, this is done voluntarily; if mandatory data is collected, this is essential for the use of the service. The data collected will not be passed on and will only be used for the purpose stated.

The processing and storage of the data entered in the corresponding form is therefore based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

Users can revoke their consent to the collection and use of their personal data at any time with effect for the future. The data you have entered will remain stored in our account and in our IT system until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your appointment request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Links to other websites

From time to time, our website may contain links to third-party websites or to other websites of our own. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these privacy policies before you submit any personal data to these websites.

Contact forms

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored and processed by us for the purpose of processing the enquiry and in the event of follow-up questions. Your data will be used exclusively for the purpose of answering and processing your enquiry. The data processing takes place here in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent. You can object to this at any time (right of cancellation).

Links to third-party websites

References to third-party websites are offered on this website in the form of so-called links. Links to third-party websites are labelled with . Only when you click on such a link will data be transferred to the link destination. This is technically necessary. The data transmitted are in particular Your IP address, the time at which you clicked on the link, the page on which you clicked on the link, details of your Internet browser. If you do not want this data to be transferred to the link destination, do not click on the link.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. We expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Enquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by e-mail, post or via the online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that your data will be collected, processed and used in accordance with the applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence Scope and purpose of data collection. If you send us an application, we will process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-new under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and - if you have given your consent - Art_ 6 para_ 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application. If the application is successful, the data submitted by you will be processed on the basis of § 26 BDSG-new and Art. 6 para. 1 lit. b GDPR for the purpose of implementing the employment relationship.

Retention period of the data

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), it will only be deleted when the purpose for further storage no longer applies. Longer storage may also take place if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.

Inclusion in the applicant pool

If we do not make you a job offer, you may have the opportunity to join our applicant pool.If you are accepted, all documents and details from your application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Inclusion in the applicant pool is based exclusively on your express consent (Art_ 6 para_ 1 lit_ a GDPR).Giving consent is voluntary and is not related to the current application process.The data subject can withdraw their consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, provided there are no legal grounds for retention. The data from the applicant pool will be irrevocably deleted no later than two years after consent has been granted.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies".These are text files that are stored on your computer and enable your use of the website to be analysed.The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link:

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link.An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

You can find more information on how Google Analytics handles user data in Google's privacy policy:

Order data processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising programme of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use what is known as conversion tracking.When you click on an advert placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and has been redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of "conversion cookies" takes place on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy:

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Google Double Click

Doubleclick by Google is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Doubleclick by Google uses cookies to present you with adverts that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser in order to check which adverts have been displayed in your browser and which adverts have been viewed. The cookies do not contain any personal information. The use of DoubleClick cookies only enables Google and its partner websites to display adverts based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for analysis and stored there. A transfer of data by Google to third parties only takes place due to legal regulations or in the context of order data processing. Under no circumstances will Google combine your data with other data collected by Google.

By using our websites, you consent to the processing of the data collected about you by Google and the manner of data processing described above as well as the stated purpose. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link under DoubleClick deactivation extension. You can find more information on data protection from Doubleclick by Google here:


Our website uses the "Mouseflow" service, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (only with anonymised IP addresses!). This creates a log of mouse movements, mouse clicks and keyboard interactions, with the intention of randomly reproducing individual visits to this website as so-called session replays and analysing them in the form of so-called heat maps in order to derive potential improvements for this website.

The cookie generated by Mouseflow is deleted after a period of 90 days. The data collected by Mouseflow is not personal and is not passed on to third parties and is stored for a period of 3 months. The data collected is stored and processed within the EU. If you do not wish your data to be collected by Mouseflow, you can object to this on all websites that use Mouseflow by clicking on the following link:


Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. The Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account.

Further information on the handling of user data can be found in Vimeo's privacy policy at:

SSL encryption

This website uses SSL encryption (Secure Socket Layer) for the transmission of data from your browser to our server and to servers that provide files that we embed on our website.

With SSL, data is transmitted in encrypted form. The data cannot be changed and the sender can be identified.

You can recognise the presence of SSL encryption by the text "https" in front of the address of the website that you call up in the browser.

Security notice

We secure our website and other IT systems against loss, destruction, unauthorised access, unauthorised modification or unauthorised dissemination of your data by means of suitable technical and organisational measures. However, despite all due care, complete protection against all risks is not possible in every case. As we cannot guarantee complete data security when communicating by e-mail, we recommend sending confidential information by post.

Changes to this privacy policy

We reserve the right to amend this data protection declaration if the legal situation or this online offer or the type of data collection changes. However, this only applies to declarations on data processing. If the user's consent is required or parts of the privacy policy contain a regulation of the contractual relationship with users, the privacy policy will only be amended with the user's consent.